by Sylvain Nigra | Feb 15, 2021 | Leadership
Straight talk in Management is an Asset! Straight talk is an asset every Leader should use in his/her business 👍. It is a management style that encourages your team, your customers, your boss to voice their feedback genuinely. It also means your ideas will be...
by Sylvain Nigra | Feb 8, 2021 | #Back to basics!
Dear Retailers, you have to come back to basics! At the age of “Digital is everything”, “Physical stores are over”, “click and collect is the new fancy way to generate revenues” let me tell you that this is not our immediate future. 💥Look what is happening after...
by Sylvain Nigra | Feb 8, 2021 | Leadership
How to empower your sales team through a very efficient approach? It goes without saying that in the challenging times we are living in, our People need ENERGY – SUPPORT – TRUST – PASSION 😃. During my 25 years in Retail, I always kept a constant...
by Sylvain Nigra | Jan 8, 2021 | Omnichannel
The customer is the Channel! The Customer is The Channel! It is now time ! Retail has to evolve to a customer Centric approach rather than organisation/product/P&L structure approach. We have to be courageous to move forward and invent new KPIs to drive this...
